Last updated: January 2026

10 Star Privacy Policy – Your Data, Our Responsibility

10 Star takes your personal information very seriously. This Privacy Policy clearly explains what data we collect, how it is used, and the steps we take to keep it secure.

1. Introduction

10 Star (https://10star.click) is a trusted online betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains, with complete transparency, how your personal data is handled when you use our website and app.

By using 10 Star's website or app, you agree to this Privacy Policy. Please take a moment to read through it carefully.

Our Commitment: 10 Star never sells your personal data to third parties. Protecting your privacy is our responsibility.

This Privacy Policy applies to all of 10 Star's digital services — including the website, mobile app, customer support channels, and promotional communications. We want you to use our services with complete confidence.

2. What Information We Collect

10 Star only collects information that is necessary to provide our services. We do not collect data beyond what is needed.

Data Type Example Reason for collection
Identity Information Name, date of birth, national ID number Age verification & account registration
Contact information Phone number, email address Account communication & security verification
Financial information Mobile banking number, transaction history Payment processing & fraud prevention
Usage information Login time, betting history, preferred games Service improvement and personalized experience
Technical Information IP address, device type, browser Security & Technical Troubleshooting
Location Information Country & city (general) Blocking access from restricted regions

3. How We Collect Information

Directly from You

When you open an account on 10 Star, make a deposit, contact customer support, or participate in promotional offers, you provide us with information directly.

Automatically

Some technical information is collected automatically while you use our website or app. This includes:

  • Cookies and session data.
  • Page views & navigation patterns.
  • Device information & IP address.
  • App session duration and feature usage data.

Through Third Parties

During payment processing, limited information may be received from mobile banking services such as bKash, Nagad, and Rocket. This information is used solely to verify transactions.

10 Star never collects or stores your mobile banking PIN, bank password, or full card number.

4. How We Use Your Information

10 Star uses your information only for the specific purposes outlined below:

  • Account management: For registration, login, and account verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To respond to your questions, complaints, and requests.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To analyze usage patterns and continuously improve the platform.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.
  • Legal obligation: To comply with licensing and regulatory requirements.

You can opt out of promotional communications at any time by contacting our customer support team.

5. Sharing Information with Third Parties

10 Star does not sell your personal data. However, limited information may be shared with third parties in certain specific circumstances:

Payment service providers

The information required to verify transactions with payment gateways such as bKash, Nagad, and Rocket is shared solely for the purpose of completing payments.

Law Enforcement Agencies

Information may be disclosed to relevant authorities to comply with applicable laws in Bangladesh or court orders.

Technology partners

We work with trusted technology providers to operate the platform. They have access to only limited data strictly for service delivery purposes and are bound by strict confidentiality agreements.

10 Star never sells or shares your information with advertisers or marketing agencies.

6. Cookie Policy

10 Star uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

Cookies we use

  • Essential Cookies: For login sessions and security purposes. The site cannot function properly without these.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand which sections of the site are used most.
  • Security Cookies: To detect suspicious activity.

Cookie controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of 10 Star from working correctly.

7. Data Storage & Security

Data retention period

10 Star retains your data only for as long as necessary. This includes the period your account is active, as well as a defined period after account closure to meet legal obligations.

  • Account Data: Up to 5 years after account closure.
  • Transaction records: up to 7 years, as required by law.
  • Customer support interactions: 2 years after resolution.

Security measures

To protect your data, 10 Star employs internationally recognized security standards:

  • SSL/TLS encryption — all data transfers are encrypted.
  • Two-Factor Authentication (2FA) available.
  • Regular security audits and vulnerability assessments.
  • Restricted access control — only authorized staff can view your data.
  • Data backup & disaster recovery planning.

No online system is 100% secure. That's why you should keep your password strong and never share it with anyone.

8. Your Rights

Under 10 Star's Privacy Policy, you have the following rights regarding your personal data:

Right to access

You can find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to object

You may request to opt out of promotional communications.

Right to Portability

You can request your data in a specific format.

To exercise these rights support@10star.clickto send us an email. We typically respond within 30 business days.

9. Children's Privacy

10 Star's services are intended solely for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If we discover that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using 10 Star, please contact us immediately support@10star.clickto let us know.

10. Policy Changes

10 Star may update this privacy policy as needed. For significant changes, you will be notified in advance via email or through the platform.

Continued use of 10 Star after any changes will be considered acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the latest version.

11. Contact

For any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us:

  • Email: support@10star.click
  • Website: https://10star.click

For more information, visit our Terms & Conditions and Responsible Gaming View page.

What Makes 10 Star's Privacy Policy Different

We're committed to protecting your data — not just in words, but in action

End-to-End Encryption

Every transaction and piece of personal information on 10 Star is protected with SSL encryption. Your data cannot be accessed by any outside party.

A Transparent Policy in Plain Language

10 Star's Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear and simple explanations.

No Data Sales

We never sell your information to third parties. Your data is used solely to provide you with our services.

Your Control

You have the right to view, correct, or delete your information at any time. Just let us know and we will take care of it.

Regular Security Audits

10 Star regularly conducts security assessments of the platform with a dedicated expert team. Any vulnerabilities identified are addressed immediately.

24/7 privacy support

For any data privacy concerns, 10 Star's Bengali-speaking support team is always here to help.

Your data is safe — join with complete peace of mind

You're now familiar with 10 Star's Privacy Policy. Register on our secure platform and enjoy the best betting experience in Bangladesh.

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